Case Study: Los Osos Water Recycling Facility


EADOC Reduced the Turn-around Time of RFIs and Submittals, and Eliminated the Need to Print, File and Ship Documents

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“After Using EADOC, I can’t imagine using any other tracking system on future projects.” Richard Huffman, HDR

The Los Osos Water Recycling Facility is the final phase of the Los Osos Wastewater Project (LOWWP). The new 13-acre, USD $48 million facility will service the city of Los Osos’ new wastewater collection system.

A Large Volume of RFIs and Submittals

The recycling facility’s challenging program requirements called for many interconnected structural, electrical, and mechanical components. To handle the project’s expected high volume of RFIs and submittals, the team, comprising HDR, Carollo Engineers, and Auburn Constructors, needed a robust project management system—and they chose the EADOC for the job.

EADOC significantly reduced the turn-around time of submittals and RFIs by allowing the entire project team to electronically submit and track submittals, RFIs, and changes. “I was first exposed to EADOC as the office engineer on the Los Osos Collection System project, and it is the most user-friendly project tracking system I’ve ever used,” said Richard Huffman, resident project representative, HDR.




EADOC’s submittal module with an open risk item. Click to enlarge.

Going Paperless Saves Time and Money

EADOC enabled the project team to implement a paperless workflow on the Los Osos Water Recycling Facility. “The HDR team believes that EADOC is revolutionary,” said HDR Project Construction Manager Steve Mimiaga, P.E. “In the past, we devoted so much time to preparing, copying, and filing submittal transmittals and RFIs. EADOC is the paperless solution that has been talked about for decades. On this project, the client and HDR have decided to finally stop printing and filing submittals, RFIs, and other communication documents unless we need them in the field, need wet-ink signatures, or need for posting as-builts.”

According to Huffman, the paperless workflow has saved the project significant time and money. “Some of our documents have up to 1,000 pages. In the old days, we would have to make seven or eight copies of documents like these, and then physically ship them around for project team members to mark-up by hand. So, take this example and multiply it by a hundred and you can get a sense of time and paper we are saving by collaborating electronically with EADOC.”

Attaching Photos to RFIs in the Field

One of the EADOC features that the team really likes is the ability to attach photos to RFIs when submitting them
electronically. “Our contractors in the field can attach a photo to an RFI, which can really help convey the nature of the issue to the engineer and speed up the turn-around time,” explained Huffman.






Attaching a photo to an RFI. Click to enlarge.

A Searchable Project Archive After Completion

Another benefit of EADOC is the archiving functionality once the project is completed. “Since we used EADOC on the
previous three Los Osos projects, I still have immediate, Web-based access to all those project documents in case
there are any questions or issues relating to the current recycling facility project.”

Time and Expense Minimized

The cloud-based EADOC system allowed the Los Osos team to efficiently manage the project’s RFIs, submittals, change orders, and approvals. The solution also allowed the project to significantly minimize the time and expense of handling physical documents. “After using EADOC, I can’t imagine using any other tracking system on future projects,” said Huffman.

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