Provo Reservoir Canal Enclosure Project Case Study

The $150M project converted an open, 21-mile canal into a buried pipeline. The project included five funding stakeholders, two federal agencies, one state agency, two general contractors, and numerous sub-contractors.



The Enclosure Project stakeholders needed a tool to manage a 21 mile long raw water canal-to-pipeline conversion project involving five key stakeholders and more than 25 additional different agencies, companies, contractors and sub-contractors.


EADOC’s web-based construction management software allowed all project team members, including five different stakeholders, three federal and state agencies and two general contractors and their subcontractors, to collaboratively manage change orders, RFIs, design contract modifications and approvals. Team members were able to access data from wherever they needed it, from project offices, contractor offices, vendor business offices to computers in pickup trucks in the field and personal home offices.


Critical review items in a massive, complex, project traveled up the approval chain and back quickly and efficiently, keeping crews working and minimizing the chance for miscommunication and potential claims.


Real-Time Collaboration Across The Entire Project TeamThe Provo River Water Users Association (the Association) wanted to improve public safety, water quality, and conserve water by converting the 21 mile long Murdock Canal to a buried pipeline using 126 inch diameter welded steel pipe. This key water artery provides raw water for irrigation and municipal and industrial uses in several communities along the Wasatch Front in Utah, including Provo, Orem, Lindon, Pleasant Grove, Cedar Hills, Highland and Lehi in Utah County and to two wholesale suppliers, the Metropolitan Water District of Salt Lake and Sandy and the Jordan Valley Water Conservancy District in Salt Lake County. How would the Association and other stakeholders manage this complex $150 million project and bring it in on-time and on-budget?

The Provo Reservoir Canal Enclosure Project had five key stakeholders contributing money to the project – Provo River Water Users Association, Central Utah Water Conservancy District, Jordan Valley Water Conservancy District, Provo Reservoir Waters Users Company and Metropolitan Water District of Salt Lake and Sandy. Two federal agencies – the Bureau of Reclamation and the Department of the Interior – and one state agency, the Department of Natural Resources, were also involved in the project. The Association and other stakeholders established project management and construction management teams early on, and likewise made an early commitment to use EADOC to manage project information. By using EADOC, the project team was able to manage, organize and distribute project information quickly and effectively.

“For an RFI, a request for information or a DCM, a design contract modification – at each level there’s a way of tracking a question and a response, and at each level EADOC keeps track of where information and documents are as cost impacts and information are researched and negotiated. All stakeholders are able to weigh-in on approval, and then any change would be processed. The system keeps track of each stage of the process, and it does it pretty well,” said Jeff Budge, Operations and Engineering Manager, Provo River Water Users Association.

Increased Efficiency Using EADOC

ph-provo-reservoir-photograph-2The Association also encouraged the stakeholders to use EADOC to monitor progress so they could have updates on-demand. EADOC makes it easy to bring more users on to the system, and efficiency actually increases with more users. Throughout the life of the project, more than 30 distinct organizations and more than 65 individual users had access to EADOC. “There is no question that we saved money and reduced risk, just because of the communications and sharing data,” said Duane Jensen (Carollo Engineers) of the Project Management Team. “On a day-to-day basis, people can access what they need to find.” The team also found that EADOC was an excellent tool for communicating with the design engineer (Adam Murdock at CH2M Hill) and the program manager (Mike Collins at Bowen Collins & Associates.)

Adapts To Your Existing Workflow

“Keeping my desk clear of paper and being able to find what I need is important. When I’m spending $375,000 per day, if I get held up for five minutes, well, you can calculate what that costs. If it’s in EADOC, I can find it quickly. I can easily find inspection reports, and can go right to any information to see a particular part of the project. It is important to set everything up correctly in the beginning, and that happened for us,” said Mr. Jensen.

EADOC will tailor the application to your project at the beginning, providing customization for your unique needs. Many EADOC users begin using the application as early as the design phase, to ensure collaboration throughout the entire life of the project.

(Project photographs courtesy of Provo River Water Users Association)

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