When you are implementing a collaborative project management application that will be used by Engineers, Consultants, and Contractors it is important that every participant trust the chosen application. Collaborative project management application not only deliver cost savings but also the benefits of being a trusted 3rd party for managing your projects information.
Data Integrity- When the application is hosted by one of the project participants there is always the possibility that a participant could disable access to other project team members or worse yet alter project records by changing data stored in the database. To prevent this issue from arising the application should be hosted by either the software vendor (SAAS) or a 3rd party hosting provider (ASP).
Application Availability- The application needs to be highly available (24X7). Wether you host the application your self or select a third party like EADOC you should verify that they have redundant data centers and redundant equipment to ensure the application is available 99.99% of the time. The vendor should also provide a Service Level Agreement stipulating when they perform maintenance and when they notify you of this maintenance. Make sure you review maintenance windows as not all vendors conduct maintenance on the weekend or during off hours.
Data Ownership- Before you teams starting using the collaborative project management application your team needs to have established data ownership within their respective contracts. The Data stored in the application should belong to the project participants not the software vendor. With collaborative teams it is important to spell out data ownership at the beginning of the project.
Project Completion- When the project is complete all the project participants will need copies of their respective project data for their records. The vendor should provide a minimum of one copy of the projects data in a format that can be read without having to purchase proprietary software. Adobe pdf is excellent for documents like RFIs, Submittals and Pay Estimates that were stored in the vendors database. Pictures, drawings and other files that have been uploaded should be delivered in their native file format.
Selecting a trusted 3rd party for delivering your collaborative construction project management application increases the use of the application resulting in greater cost savings and improved project control to you.
Eric Law, Founder & CEO of EADOC